Privacy Policy

1. Introduction

EzyFront ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using EzyFront, you agree to the collection and use of information in accordance with this policy.

2. Data Controller

The data controller responsible for your personal data is:

EzyFront
[Company Address]
Email: privacy@ezyfront.com

3. Data We Collect

3.1 Account Data

When you create an account, we collect:

• Email address
• Name (if provided)
• Business information (company name, website)
• Authentication credentials

3.2 Usage Data

We automatically collect information about how you use our services:

• IP address and device information
• Browser type and version
• Pages visited and features used
• Time and date of access
• Referring website addresses

3.3 Payment Data

Payment processing is handled by Stripe. We do not store credit card information on our servers. Stripe's privacy policy governs the collection and processing of payment information.

3.4 Client Data

When your clients use your portal, we collect the information they provide through questionnaires and forms, which is stored on your behalf as the data controller for your clients.

4. How We Use Your Data

We use collected data for:

• Service Delivery: To provide, maintain, and improve our platform
• Communication: To send service updates, security alerts, and support messages
• Analytics: To understand usage patterns and optimize performance
• Legal Compliance: To comply with applicable laws and regulations
• Security: To detect, prevent, and address technical issues and fraud

5. Legal Basis for Processing

Under GDPR, we process your data based on:

• Contract: Processing necessary to provide our services
• Legitimate Interest: For analytics, security, and service improvement
• Consent: For marketing communications (where required)
• Legal Obligation: To comply with applicable laws

6. Data Sharing

We share your data only with trusted third-party service providers:

• Stripe: Payment processing
• Google Cloud Platform: Infrastructure and hosting (EU regions)
• Google Analytics: Usage analytics (anonymized)
• SendGrid: Transactional email delivery

We do not sell your personal data to third parties.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account cancellation, data is retained for 30 days for backup purposes, then permanently deleted. Some data may be retained longer where required by law or for legitimate business purposes (e.g., financial records).

8. Your Rights Under GDPR

As a data subject in the EU, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, contact us at privacy@ezyfront.com.

9. International Transfers

All data is hosted in EU-based Google Cloud Platform regions. Data does not leave the European Economic Area unless you explicitly configure third-party integrations that transfer data outside the EU.

10. Cookies

We use cookies and similar technologies to provide and improve our services. For detailed information about cookies we use, see our Cookie Policy.

11. Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Information

For questions about this Privacy Policy or to exercise your data protection rights:

Email: privacy@ezyfront.com
Address: [Company Address]

You also have the right to lodge a complaint with your local data protection authority.